« previous next »

Author Question: In the struggle to control the service interaction, the manager's position is a. the customer is ... (Read 14 times)

Beheh

  • Hero Member
  • *****
  • Posts: 520
on: Jul 2, 2018
In the struggle to control the service interaction, the manager's position is
 
  a. the customer is always right.
  b. a good worker should always be supported.
  c. might makes right.
  d. the customer should be happy but the interaction should not take too long.
  e. damn the torpedoes, full speed ahead

Question 2

According to Armstrong, Hamilton & Sweeney, all of the following represent gender neutral characteristics and policies of university residence life that contribute to sexual danger for women on campus EXCEPT
 
  a. alcohol prohibition on campus and policing of residence.
  b. lack of cafeteria and late-hour desirable activities.
  c. lack of comfortable lounge space for informal socializing.
  d. late night study tables, early morning classes and exams.


Rilsmarie951

  • Sr. Member
  • ****
  • Posts: 316
Reply #1 on: Jul 2, 2018
Answer to Question 1

d

Answer to Question 2

D


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Eating food that has been cooked with poppy seeds may cause you to fail a drug screening test, because the seeds contain enough opiate alkaloids to register as a positive.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

Did you know?

Atropine was named after the Greek goddess Atropos, the oldest and ugliest of the three sisters known as the Fates, who controlled the destiny of men.

Did you know?

If you use artificial sweeteners, such as cyclamates, your eyes may be more sensitive to light. Other factors that will make your eyes more sensitive to light include use of antibiotics, oral contraceptives, hypertension medications, diuretics, and antidiabetic medications.

Did you know?

About 80% of major fungal systemic infections are due to Candida albicans. Another form, Candida peritonitis, occurs most often in postoperative patients. A rare disease, Candida meningitis, may follow leukemia, kidney transplant, other immunosuppressed factors, or when suffering from Candida septicemia.

The endocrine control of spermatogenesis. The endocrine control of spermatogenesis.
Position for Otoscopic Examination Position for Otoscopic Examination
Types of Health Insurance Service Coverage Types of Health Insurance Service Coverage
A typical evaporative emission control system. Note that when the computer turns on the canister ... A typical evaporative emission control system. Note that when the computer turns on the canister ...
Control you knife with one hand and hold the item being cut with the other (2 of 3) Control you knife with one hand and hold the item being cut with the other (2 of 3)
Feedback control of ADH secretion Feedback control of ADH secretion
Video: Nerve Impulse Transmission Animation

For a complete list of videos, visit our video library