Homework Clinic
Social Science Clinic => Business => Marketing => Topic started by: jasdeep_brar on Mar 24, 2019
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Which statement about guest comment cards is false?
◦ Often less than 50% of the hotel guests will fill them out.
◦ If the process is not well thought out, employees may selectively distribute the cards to guests they feel will have a positive response.
◦ If they are left in hotel rooms for customers to fill out, they reflect the opinions of the customers as a whole.
◦ They can be useful in spotting trouble areas.
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If they are left in hotel rooms for customers to fill out, they reflect the opinions of the customers as a whole.
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thank you