Homework Clinic
Social Science Clinic => Business => Communications => Topic started by: evelyn o bentley on Dec 25, 2020
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Question 1
Beth Ann wants to be a good critical listener. Which directive should she follow?
◦ Filter out any undesirable messages.
◦ Focus only on nonverbal communication.
◦ Focus only on verbal communication.
◦ Keep an open mind.
Question 2
Culture influences listening in a variety of ways. According to your textbook, contributing to listening difficulties are cultural differences in language and speech, nonverbal behaviors, and __________.
◦ empathy
◦ premature judgment
◦ feedback
◦ mental distractions
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Answer 1
Keep an open mind.
Answer 2
feedback
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