Most companies pursuing a global strategy begin as
A) domestic exporters.
B) multinationals.
C) franchisers.
D) transnationals.
E) conglomerate corporations.
Question 2
A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time.
This is an example ofA) automation.
B) rationalization of procedures.
C) paradigm shift.
D) business process redesign.
E) organizational change.