TEST-BANK for
Your Attitude Is Showing
12th Edition
Author(s): O'Neil, Chapman
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Sample Questions
  • A structured working climate is best described as one that
  • Management and leadership competencies usually can be learned very quickly.
  • If you have good technical skills as well as human-relations skills, you may be referred to as having
  • Good technical skills are important for workers, but are not valuable for leadership/management roles.
  • The Mutual-Reward Theory is especially effective if one person provides considerably more rewards ...
  • In comparing workers with managers, the one thing that definitely is more important in a management ...
  • Human relations at the worker level does not involve
  • To become better at human relations, some people may need to
  • Attitude renewal usually starts with
  • Management people are not any more vulnerable than are workers when it comes to human relations.
  • Taking additional steps to build your skills at a higher level to give you a competitive edge ...
  • To gain the respect of others, the best thing you can do may be to
  • If you are intrigued with human relations, it is probably a sign that you will also like management.
  • Doing frequent self-assessments, and taking action to improve, is a good way to keep your attitude positive.
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