This topic contains a solution. Click here to go to the answer

Author Question: _______________ provides direct dialing to an office extension without assistance from an operator. ... (Read 40 times)

nautica902

  • Hero Member
  • *****
  • Posts: 591
_______________ provides direct dialing to an office extension without assistance from an operator.
 
  a. Direct inward dialing
  b. Direct-Distance dialing
  c. Central Exchange
  d. Private Branch Exchange

Question 2

The most effective question to ask a caller is May I help you? not How may I help you?
 
  Indicate whether the statement is true or false.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

raenoj

  • Sr. Member
  • ****
  • Posts: 340
Answer to Question 1

B

Answer to Question 2

F




nautica902

  • Member
  • Posts: 591
Reply 2 on: Aug 22, 2018
Thanks for the timely response, appreciate it


aliotak

  • Member
  • Posts: 326
Reply 3 on: Yesterday
Excellent

 

Did you know?

Your chance of developing a kidney stone is 1 in 10. In recent years, approximately 3.7 million people in the United States were diagnosed with a kidney disease.

Did you know?

There can actually be a 25-hour time difference between certain locations in the world. The International Date Line passes between the islands of Samoa and American Samoa. It is not a straight line, but "zig-zags" around various island chains. Therefore, Samoa and nearby islands have one date, while American Samoa and nearby islands are one day behind. Daylight saving time is used in some islands, but not in others—further shifting the hours out of sync with natural time.

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

The term bacteria was devised in the 19th century by German biologist Ferdinand Cohn. He based it on the Greek word "bakterion" meaning a small rod or staff. Cohn is considered to be the father of modern bacteriology.

Did you know?

There are more sensory neurons in the tongue than in any other part of the body.

For a complete list of videos, visit our video library