« previous next »

Author Question: The postpurchase model in which consumers evaluate services by the amount of influence they have ... (Read 73 times)

Diane

  • Hero Member
  • *****
  • Posts: 576
on: Jun 28, 2018
The postpurchase model in which consumers evaluate services by the amount of influence they have over the service encounter is the:
 A) role congruence model.
  B) perceived-control model.
  C) expectancy disconfirmation model.
  D) script perspective.
  E) servuction model.

Question 2

The term marketspace describes electronic marketplaces unbound by time or space.
 
 Indicate whether the statement is true or false


Viet Thy

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

True


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

Hyperthyroidism leads to an increased rate of metabolism and affects about 1% of women but only 0.1% of men. For most people, this increased metabolic rate causes the thyroid gland to become enlarged (known as a goiter).

Did you know?

The shortest mature adult human of whom there is independent evidence was Gul Mohammed in India. In 1990, he was measured in New Delhi and stood 22.5 inches tall.

Did you know?

The Food and Drug Administration has approved Risperdal, an adult antipsychotic drug, for the symptomatic treatment of irritability in children and adolescents with autism. The approval is the first for the use of a drug to treat behaviors associated with autism in children. These behaviors are included under the general heading of irritability and include aggression, deliberate self-injury, and temper tantrums.

Lynx-hare interactions have served as a model system for the study of the effects o Lynx-hare interactions have served as a model system for the study of the effects o
Model of a nursing clinical decision support system Model of a nursing clinical decision support system
The bimetallic temperature sensor spring controls the amount of silicone that is allowed into the ... The bimetallic temperature sensor spring controls the amount of silicone that is allowed into the ...
The seven components of the Wernicke-Geschwind model. The seven components of the Wernicke-Geschwind model.
A model for formation of a minimal preinitiation complex (PIC) for pol II on a TATA promoter A model for formation of a minimal preinitiation complex (PIC) for pol II on a TATA promoter
There are four hospitals (consumers in this example) willing to pay the following amounts for a ... There are four hospitals (consumers in this example) willing to pay the following amounts for a ...
Video: Plant Defense Mechanisms from Pathogens

For a complete list of videos, visit our video library