Post by: Davideckstein7 on Jan 16, 2020
The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table. What is the probability that a respondent did not have a high level of satisfaction with the company? Round the the nearest hundredth.
◦ 0.43
◦ 0.34
◦ 0.66
◦ 0.57
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