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Author Question: One of the most difficult and important aspects of conflict resolution is a. Explaining what you ... (Read 18 times)

CBme

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  • Posts: 548
on: Jun 20, 2018
One of the most difficult and important aspects of conflict resolution is
 
  a. Explaining what you want
  b. Listening to what the other person wants
  c. Accurately defining the conflict
  d. Accurate perspective-taking

Question 2

The 5 steps of feeling usually happen so fast and automatically that we are not aware of the distinct steps.
 
  Indicate whether the statement is true or false


Liddy

  • Sr. Member
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  • Posts: 342
Reply #1 on: Jun 20, 2018
Answer to Question 1

d. Accurate perspective-taking

Answer to Question 2

TRUE


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