Homework Clinic
Social Science Clinic => Business => Topic started by: haleyc112 on Mar 30, 2020
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Nordstrom department stores, which are well known for exceptional customer service, uses:
◦ a simple phrase, "treat the customer like a king" as its major guideline.
◦ a well-detailed employee handbook.
◦ a single 5 x 8" card containing 75 words as its guide to employee behavior.
◦ an elaborate system to provide employees answers on how to handle any customer situation.
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a single 5 x 8" card containing 75 words as its guide to employee behavior.
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Thank you
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Thank you
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Thank you
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Thank you!
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thank you
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Thank you
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Thank you
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Thanks
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thank you