« previous next »

Author Question: The postpurchase model in which consumers evaluate services by the amount of influence they have ... (Read 64 times)

Diane

  • Hero Member
  • *****
  • Posts: 576
on: Jun 28, 2018
The postpurchase model in which consumers evaluate services by the amount of influence they have over the service encounter is the:
 A) role congruence model.
  B) perceived-control model.
  C) expectancy disconfirmation model.
  D) script perspective.
  E) servuction model.

Question 2

The term marketspace describes electronic marketplaces unbound by time or space.
 
 Indicate whether the statement is true or false


Viet Thy

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

True


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Aspirin is the most widely used drug in the world. It has even been recognized as such by the Guinness Book of World Records.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

A good example of polar molecules can be understood when trying to make a cake. If water and oil are required, they will not mix together. If you put them into a measuring cup, the oil will rise to the top while the water remains on the bottom.

Did you know?

Intradermal injections are somewhat difficult to correctly administer because the skin layers are so thin that it is easy to accidentally punch through to the deeper subcutaneous layer.

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

Standard Model of Elementary Particles Standard Model of Elementary Particles
A model for priority setting A model for priority setting
Tangential flow filtration model Tangential flow filtration model
Influence of Latitude Influence of Latitude
Light beer has about the same amount of alcohol as regular beer Light beer has about the same amount of alcohol as regular beer
Breakdown of the Malthusian Model in Western Europe Breakdown of the Malthusian Model in Western Europe
Video: Molecules, Membrane Permeability and Structure

For a complete list of videos, visit our video library