Question 1
List the steps in the work-sampling procedure.Question 2
What kind of work circumstances call for the use of work sampling instead of stopwatch study?Answer 1
The five steps in the work-sampling procedure are: 1. take a preliminary sample to obtain an estimate of the parameter value; 2. compute the sample size required; 3. prepare a schedule for observing the worker at appropriate times; 4. observe and record worker activities; and 5. determine how workers spend their time.Answer 2
Work sampling is preferred over time study when workers allocate their time among various activities, and are not performing a single repeated activity.