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Social Science Clinic => Business => Topic started by: haleyc112 on Mar 30, 2020

Title: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: haleyc112 on Mar 30, 2020

Nordstrom department stores, which are well known for exceptional customer service, uses:
◦ a simple phrase, "treat the customer like a king" as its major guideline.
◦ a well-detailed employee handbook.
◦ a single 5 x 8" card containing 75 words as its guide to employee behavior.
◦ an elaborate system to provide employees answers on how to handle any customer situation.

Title: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: ambernicolefink on Mar 30, 2020

a single 5 x 8" card containing 75 words as its guide to employee behavior.

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: Courtney Steen Ray on Nov 10, 2020

Thank you

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: vicwfox on Nov 15, 2020

Thank you

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: Keedah Young-Walker on Apr 29, 2021

Thank you

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: Caleb Miller on May 2, 2021

Thank you!

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: LyRiCz on Aug 16, 2021

thank you

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: Breez Killan on Dec 5, 2021

Thank you

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: Scarlett Duty on Dec 17, 2021

Thank you

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: YT Gaudyツ on Apr 21, 2022

Thanks

Title: Re: Nordstrom department stores, which are well known for exceptional customer service, uses:
Post by: Cass Is Real on Nov 15, 2022

thank you