Homework Clinic
Social Science Clinic => Business => Management => Topic started by: cnetterville on Jul 8, 2018
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The National Patient Safety Goals of The Joint Commission (TJC) are established goals to reduce the risks for injuries to patients and provide a safe environment. Which practice has been insti-tuted as a result of these goals established by TJC?
a. Use of the automatic medication dispenser equipment
b. Handwashing to prevent infections
c. Provision of patient information to the nurse covering for breaks
d. Use of two patient identifiers when providing care or treatments
Question 2
What is the best method for hospitals to track patient satisfaction?
a. Family buys chocolates for each shift.
b. Family speaks to the charge nurse about how unhappy they are with a particular employee.
c. Family writes a letter to the unit and to the chief nurse officer to thank the staff for providing care and compassion even though their family member died.
d. Patient completes a patient survey after returning home from the hospital.
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Answer to Question 1
ANS: D
The institution of two patient identifiers is a TJC National Patient Safety Goal. The others are not listed as a TJC goal.
Answer to Question 2
ANS: D
Although letters and chocolates are nice, performance measures are data driven and not anecdo-tal. The other options do not provide data.