Homework Clinic
Social Science Clinic => Business => Management => Topic started by: jCorn1234 on Jul 7, 2018
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Define Organizational Development (OD). List and explain the five most popular OD techniques.
What will be an ideal response?
Question 2
Matrix designs have a number of advantages, such as:
A) clarifying reporting responsibilities.
B) flexibility in the allocation of human resources.
C) reducing employee stress through high degrees of cooperation and coordination.
D) reducing spans of control for managers.
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Answer to Question 1
Answer: Organizational Development (OD) is the term used to describe change methods that focus on people and the nature and quality of interpersonal work relationships.
The five most popular OD techniques are:
a. Sensitivity training It is a method of changing behavior through unstructured group interaction.
b. Team building These refer to activities that help team members learn how each member thinks and works.
c. Intergroup development This involves changing the attitudes, stereotypes, and perceptions that work groups have about each other.
d. Process consultation Here, an outside consultant helps the manager understand how interpersonal processes are affecting the way work is being done.
e. Survey feedback It is a technique for assessing attitudes and perceptions, identifying discrepancies in these, and resolving the differences by using survey information in feedback groups.
Answer to Question 2
B