This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When service surpasses the guest's expectations, the guest may feel that the server has gone beyond ... (Read 322 times)

shofmannx20

  • Hero Member
  • *****
  • Posts: 562
on: Aug 2, 2018
When service surpasses the guest's expectations, the guest may feel that the server has gone beyond the call of duty, which is rewarded by a generous tip and the desire to return often. The reality is that often this perception is achieved via the simplest levels of reading the needs correctly. List and briefly describe 5 possibilities for reading the needs.
 
  What will be an ideal response?

Question 2

In a cafeteria with an area layout, the add-ons should be placed near the cash register.
 
  Indicate whether the statement is true or false
The Professional Server: A Training Manual ¦ Sanders, Giannasio ¦ 3rd Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

chloejackso

  • Sr. Member
  • ****
  • Posts: 316
Reply #1 on: Aug 2, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


shofmannx20

  • Member
  • Posts: 562
Reply 2 on: Aug 2, 2018
Gracias!

Dinolord

  • Member
  • Posts: 313
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

More than 4.4billion prescriptions were dispensed within the United States in 2016.

Did you know?

Hippocrates noted that blood separates into four differently colored liquids when removed from the body and examined: a pure red liquid mixed with white liquid material with a yellow-colored froth at the top and a black substance that settles underneath; he named these the four humors (for blood, phlegm, yellow bile, and black bile).

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

Essential fatty acids have been shown to be effective against ulcers, asthma, dental cavities, and skin disorders such as acne.

Did you know?

Adolescents often feel clumsy during puberty because during this time of development, their hands and feet grow faster than their arms and legs do. The body is therefore out of proportion. One out of five adolescents actually experiences growing pains during this period.

Phrases that Decrease Customer Service Level Phrases that Decrease Customer Service Level
Remove all jewelry before performing service work on any vehicle. Remove all jewelry before performing service work on any vehicle.
The malfunction indicator lamp might be labeled “service engine soon,” which can cause ... The malfunction indicator lamp might be labeled “service engine soon,” which can cause ...
Apply lotion to the arm from hand to shoulder. Use moderate pressure. Feel the quality of the ... Apply lotion to the arm from hand to shoulder. Use moderate pressure. Feel the quality of the ...
Food service businesses Food service businesses
The Way I Feel The Way I Feel
Video: Polysaccharides

For a complete list of videos, visit our video library