Homework Clinic
Social Science Clinic => Business => Management => Topic started by: luvbio on Apr 30, 2019
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Singapore Airlines is rated one of the best airlines in the world and often requires ticket agents to serve as baggage handlers. What is the logic behind this action?
◦ Ticket agents often deal with luggage and so cross-training makes them more efficient.
◦ Ticket agents often have stressful jobs and need a break.
◦ Ticket agents often have attitude problems and need to be "punished."
◦ Baggage handlers in Singapore often go on strike and replacements are needed.
◦ There is no logical reason for this action.
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Ticket agents often deal with luggage and so cross-training makes them more efficient.
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TY
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You're welcome