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evelyn o bentley

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Question 1

Beth Ann wants to be a good critical listener. Which directive should she follow?
◦ Filter out any undesirable messages.
◦ Focus only on nonverbal communication.
◦ Focus only on verbal communication.
◦ Keep an open mind.

Question 2

Culture influences listening in a variety of ways. According to your textbook, contributing to listening difficulties are cultural differences in language and speech, nonverbal behaviors, and __________.
◦ empathy
◦ premature judgment
◦ feedback
◦ mental distractions


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Marked as best answer by evelyn o bentley on Dec 25, 2020

itsakadoozi

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