Standardizing the operations will help an organization in ________.
A) increasing the creativity of its employees
B) keeping the costs low
C) promoting mutual adjustment among different divisions
D) personalizing its customer service
Question 2
A disadvantage of decentralization is that it ________.
A) reduces the level of flexibility within an organization
B) makes lower level managers less responsive
C) fails to motivate the lower-level managers in an organization
D) makes planning and coordination very difficult
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