Homework Clinic
Social Science Clinic => Business => Marketing => Topic started by: Diane on Jun 28, 2018
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The postpurchase model in which consumers evaluate services by the amount of influence they have over the service encounter is the:
A) role congruence model.
B) perceived-control model.
C) expectancy disconfirmation model.
D) script perspective.
E) servuction model.
Question 2
The term marketspace describes electronic marketplaces unbound by time or space.
Indicate whether the statement is true or false
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Answer to Question 1
B
Answer to Question 2
True