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Social Science Clinic => Business => Marketing => Topic started by: sammy on Jun 28, 2018

Title: Federal Express publicly states that it guarantees overnight delivery. This type of guarantee is ...
Post by: sammy on Jun 28, 2018

Federal Express publicly states that it guarantees overnight delivery. This type of guarantee is called a(n) _____ guarantee.
 A) conditional
  B) implicit
  C) specific result
  D) unconditional
  E) unsolicited

Question 2

Effective performance standards must reflect the uniqueness of the firm and its resources.
 
 Indicate whether the statement is true or false

Title: Federal Express publicly states that it guarantees overnight delivery. This type of guarantee is ...
Post by: trog on Jun 28, 2018

Answer to Question 1

C

Answer to Question 2

True