Homework Clinic
Social Science Clinic => Business => Management => Topic started by: Mr3Hunna on Jul 6, 2018
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Prior to the Hawthorne studies, managers paid little attention to the role of ________ in making decisions.
A) productivity
B) human behavior
C) efficiency
D) cost control
Question 2
Organizational behavior (OB) uses ________ experiments to find out how and why people behave in certain ways.
A) nontheoretical
B) animal
C) laboratory
D) empirical
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Answer to Question 1
Answer: B
Explanation: Efficiency, productivity, and cost control were always factors that managers paid attention to, both before and after the Hawthorne studies were conducted, so those responses can be eliminated. What the Hawthorne studies helped establish was that workers on the job were neither simple nor predictable and that basic ideas about psychology and human behavior needed to be considered in the workplace, making human behavior the correct response.
Answer to Question 2
Answer: D
Explanation: One key to OB is that it focuses on empirical research, making this choice the correct response. Animal studies are used in basic psychology but are not a part of organizational behavior. Empirical experiments are based on observation of actual behavior in actual organizations rather than theoretical conjectures about how workers behave or nonworkplace laboratory studies.
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Thank you