What concept refers to all factors outside an organization that ...

[Mimi]

What concept refers to all factors outside an organization that affect the organization's operation?
 
  a. oligarchy
  b. organizational environment
  c. secondary environment
  d. competition

Question 2

Explain Merton's Strain theory. In your answer, include the five outcomes of the theory.
 
  What will be an ideal response?

[micaelaswann]

Answer to Question 1

b

Answer to Question 2

Society promotes certain goals but the means of acquiring them are unequal.
Conformists accept both the goals or values and the means for acquiring them.
Innovators accept the goals or values, but do not follow the means to acquire them; they may become con artists or thieves.
Ritualists accept the means but not the goals or values.
Rebels reject both the goals/values and the means, and substitute new ones.
Retreatests reject both the means and the values but do not substitute new ones.