Question 1
________ is a collection of change methods that seek to improve organizational effectiveness and employee well-being.
◦ Operant conditioning
◦ Organizational polarization
◦ Organizational development
◦ Action research
◦ Organizational restructuring
Question 2
Which of the following is NOT an OD technique or intervention for bringing about change?
◦ process consultation
◦ survey feedback
◦ sensitivity training
◦ team building
◦ restraining forces