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Subject / Started by	Replies / Views	Last post
Using proper enunciation and correct pronunciation are important for clarity of speech. Indicate ... Started by Alygatorr01285	1 Replies 103 Views	Jun 23, 2018 by lauravaras
The greeting is the main part of a conversation where parties give and receive information. ... Started by sheilaspns	1 Replies 95 Views	Jun 23, 2018 by TINA
Telephone communication requires the same listening skills, attention to verbal cues, and ... Started by DelorasTo	3 Replies 111 Views	Jun 23, 2018 by miss_1456@hotmail.com
For business calls, it is important to consider the time zone of the location you are calling. ... Started by bobbie	1 Replies 102 Views	Jun 23, 2018 by diana chang
A telephone message should not contain the name or initials of the person who took the message. ... Started by arivle123	1 Replies 117 Views	Jun 23, 2018 by honnalora
An internal customer is a. someone from outside the company who buys the company's products b. ... Started by rachel9	1 Replies 179 Views	Jun 23, 2018 by EAN94
When using e-mail for customer contact a. do not worry about responding promptly b. place lengthy ... Started by torybrooks	1 Replies 179 Views	Jun 23, 2018 by lauravaras
When you need to refuse a customer request a. use a direct approach b. do not explain reasons for ... Started by ENagel	1 Replies 123 Views	Jun 23, 2018 by peter
Saying hafta rather than have to is an example of a. good enunciation b. poor enunciation c. ... Started by charchew	1 Replies 111 Views	Jun 23, 2018 by al
To be successful in face-to-face communications a. focus on sharing information b. speak in a way ... Started by dmcintosh	1 Replies 142 Views	Jun 23, 2018 by allisonblackmore
When talking on the telephone a. speak clearly and more slowly than you would in person b. ... Started by tnt_battle	3 Replies 129 Views	Jun 23, 2018 by upturnedfurball
An effective voice mail message a. is courteous b. provides the needed information c. contains ... Started by faduma	1 Replies 141 Views	Jun 23, 2018 by macagnavarro
When preparing for a job search, identifying personal goals is not important. Indicate whether ... Started by fbq8i	1 Replies 171 Views	Jun 23, 2018 by mcinincha279
Samples of your work should not be included in a career portfolio. Indicate whether the ... Started by segrsyd	1 Replies 158 Views	Jun 23, 2018 by tofugiraffe
A data sheet is a concise summary of an applicant's qualifications for a job. Indicate whether ... Started by ericka1	1 Replies 146 Views	Jun 23, 2018 by smrtceo
A resume organized in reverse chronological order presents your most recent work experience first. ... Started by EY67	1 Replies 163 Views	Jun 23, 2018 by tandmlomax84
Complete contact information for your references should always be included on a resume. Indicate ... Started by stevenposner	1 Replies 162 Views	Jun 23, 2018 by AaaA
The opening paragraph of a letter of application should have a positive tone and ask for an ... Started by Caiter2013	1 Replies 145 Views	Jun 23, 2018 by chinwesucks
You should not ask questions during an interview, even if you are invited to do so. Indicate ... Started by ericka1	3 Replies 101 Views	Jun 23, 2018 by fromAlphatoOmega22
You should write a thank-you letter to the interviewer within two weeks after your interview. ... Started by xclash	1 Replies 163 Views	Jun 23, 2018 by Edwyer
A career portfolio should a. contain copies of school transcripts b. not contain letters of ... Started by Pineappleeh	1 Replies 137 Views	Jun 23, 2018 by AngeliqueG
When preparing a resume a. use margins of at least two inches on all sides b. print the resume on ... Started by s.tung	1 Replies 169 Views	Jun 23, 2018 by amy.lauersdorf90
On a resume, work experience a. may be presented by date or by company b. should not be presented ... Started by Jramos095	1 Replies 173 Views	Jun 23, 2018 by DHRUVSHAH
For a scannable print resume a. use high-quality light blue paper b. staple the pages together in ... Started by Hungry!	1 Replies 154 Views	Jun 23, 2018 by bob
In a letter of application a. indicate that you are applying for a position in the closing ... Started by rachel9	1 Replies 171 Views	Jun 23, 2018 by rosiehomeworddo

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