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Author Question: Within the disconfirmation paradigm, ____ are desired product and service outcomes and include ... (Read 34 times)

leo leo

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on: Jun 28, 2018
Within the disconfirmation paradigm, ____ are desired product and service outcomes and include pre-consumption beliefs about overall performance or the levels or attributes possessed by a product (service).
 a. purchases
  b. cognitions
  c. expectations
  d. performances
  e. confirmations

Question 2

Given the increased need for everything to be in writing, trust isn't as important today as it was in the past.
 
 Indicate whether the statement is true or false


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pallen55

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Reply #1 on: Jun 28, 2018
Answer to Question 1

C

Answer to Question 2

false


leo leo

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Reply 2 on: Jun 28, 2018
Gracias!

amynguyen1221

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Reply 3 on: Yesterday
Excellent

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