Author Question: The telephone rings at the nurses' station of an inpatient psychiatric facility. The caller asks to ... (Read 473 times)

Shelles · **on:** Jul 19, 2018

The telephone rings at the nurses' station of an inpatient psychiatric facility. The caller asks to speak with Ms. Honey. Which nursing response protects the patient's rights and confidentiality?

A.
I cannot confirm or deny that Ms. Honey was admitted here.
B.
Ms. Honey is in group therapy at present.
C.
Hold on, I'll go see if she is in her room.
D.
Are you a family member? Ms. Honey can only receive calls from family members.

Question 2

While shopping in the local supermarket, a mental health nurse encounters an individual who recently was a patient on her unit. Which is the proper response by the nurse?

A.
Stop the person and ask how they are doing since discharge.
B.
The closer you get to the patient, look in another direction.
C.
Speak to the patient, but not by name.
D.
If eye contact is made and the patient responds, then you should respond back.

Carliemb17 · **Reply #1 on:** Jul 19, 2018

Answer to Question 1

ANS: A
Patient information is confidential this includes even acknowledging the presence of that person in the facility.

Answer to Question 2

ANS: D
Confidentiality is maintained, whether in a facility or out in public. If the patient initiates contact, then responding back is appropriate.