Homework Clinic
Social Science Clinic => Business => Topic started by: erikka246 on May 9, 2022
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Question 1
Which of the following factors include events that are circumstantial, but can influence buying patterns?
◦ Self-image
◦ Situational
◦ Culture
◦ Reference
◦ Aspiration
Question 2
Which of the following identifies any attribute that helps determine the value a customer places on a product?
◦ Form
◦ Possession
◦ Utility
◦ Customer loyalty
◦ Lifetime value
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Answer 1
Situational
Situational factors include events or circumstances in people's lives that are more circumstantial but that can influence buying patterns. Such factors can range from having a coupon to celebrating a holiday to being in a bad mood.
Answer 2
Utility
To encourage the exchange process, marketers enhance the appeal of their goods and services by adding utility, which is any attribute that increases the value that customers place on the product.
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