Skills and Trades

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The majority of space needed for a service shop is the offices and space for customers. Indicate ... Started by washai	1 Replies 148 Views	Jun 23, 2018 by bassamabas
Even though the demand for service continues to grow, the one type of shop that is rapidly vanishing ... Started by kshipps	1 Replies 145 Views	Jun 23, 2018 by quynhmickitran
The service director needs to poses a wide range of skills, including ________. A) A working ... Started by Lobcity	1 Replies 99 Views	Jun 23, 2018 by Briannahope
List three skills that a service cashier should possess. What will be an ideal ... Started by Haya94	1 Replies 74 Views	Jun 23, 2018 by taylorsonier
When hiring a dispatcher, your owner gives you the responsibility in finding a person who can ... Started by jon_i	1 Replies 101 Views	Jun 23, 2018 by CourtneyCNorton
In a shop when a technician is having difficulty in diagnosis of a repair, he/she might ask for ... Started by stevenposner	1 Replies 101 Views	Jun 23, 2018 by AngeliqueG
The way to look at the service operation based on how work gets done is called _________. A) A ... Started by natalie2426	1 Replies 95 Views	Jun 23, 2018 by snackralk
An important part of systems that shows where we take what we have learned from the process and use ... Started by DelorasTo	3 Replies 139 Views	Jun 23, 2018 by irishcancer18
The step in the repair process where someone notifies the customer what was done, what the charges ... Started by kaid0807	1 Replies 105 Views	Jun 23, 2018 by sierrahalpin
Using the information in the chart along with what you learned in Questions 12 and 13, who would you ... Started by folubunmi	1 Replies 66 Views	Jun 23, 2018 by makaylafy
Process is another part of the System View model. Please Describe. What will be an ideal ... Started by sheilaspns	1 Replies 76 Views	Jun 23, 2018 by Shshxj
Most repair shops work on an appointment basis. What is one of the reasons to use the appointment in ... Started by mmm	1 Replies 183 Views	Jun 23, 2018 by amcvicar
The report that calculates the number of total repair hours that the shop is capable of handling is ... Started by nmorano1	1 Replies 109 Views	Jun 23, 2018 by epscape
One of the greatest challenges to the non-dealership organizations in automotive service is _______. ... Started by HCHenry	1 Replies 179 Views	Jun 23, 2018 by mfedorka
Which of these choices are always correct? The repair order is _______. A) A legal contract B) A ... Started by j.rubin	1 Replies 297 Views	Jun 23, 2018 by bd5255
The document that the Service Advisor prepares and maintains to help keep track of the day's work is ... Started by Coya19@aol.com	3 Replies 206 Views	Jun 23, 2018 by lkoler
Which of these is the most important section of the repair order? A) Customer information section ... Started by joe	1 Replies 190 Views	Jun 23, 2018 by moormoney
If the customer forgets to sign the repair order an approval over the phone is OK. Indicate ... Started by altibaby	1 Replies 324 Views	Jun 23, 2018 by joshbk44
A repair shop is always making appointments up to 2 weeks ahead. What does indicate? What will be ... Started by fahad	1 Replies 133 Views	Jun 23, 2018 by scikid
MBO is _______. A) A structured output-focused strategy B) Based on management making all the ... Started by Brittanyd9008	1 Replies 121 Views	Jun 23, 2018 by FergA
Flat rate pay for technicians is a direct result of the management philosophy of ________. A) ... Started by rmenurse	1 Replies 600 Views	Jun 23, 2018 by tranoy
Describe how a fleet company may become a warranty service center for automotive manufacturer. ... Started by chads108	1 Replies 116 Views	Jun 23, 2018 by AmberC1996
There are several reasons for the manager to seek input from employees to help the manager make an ... Started by Lisaclaire	1 Replies 146 Views	Jun 23, 2018 by kilada
In the Traditional Management theory managers would consider the employees suggestions. Indicate ... Started by Alygatorr01285	3 Replies 160 Views	Jun 23, 2018 by atrochim
In addition to having enough space and doing quality repairs, a shop should _______. A) Have ... Started by Cooldude101	1 Replies 194 Views	Jun 23, 2018 by daiying98