Skills and Trades

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The most commonly used methods for advertising automotive service are _______ and _______. Fill ... Started by hubes95	1 Replies 97 Views	Jun 23, 2018 by nguyenhoanhat
All of these are important convenience factors EXCEPT _______. A) Payment methods B) Hours of ... Started by BrownTown3	1 Replies 80 Views	Jun 23, 2018 by gcook
When using print media, which of these has the best chance of reaching your target audience? A) ... Started by ETearle	1 Replies 142 Views	Jun 23, 2018 by jxjsniuniu
When using Web based marketing, which of these is the least effective? A) Direct e-mail B) Web ... Started by karateprodigy	3 Replies 67 Views	Jun 23, 2018 by amanda_14
Your shop has the best reputation and best price in town; however you do not have the number of ... Started by dakota nelson	1 Replies 31 Views	Jun 23, 2018 by blazinlyss
The primary audience that has an interest in and ability to purchase your product or service is your ... Started by waynest	1 Replies 80 Views	Jun 23, 2018 by Jossy
To be successful in business you need to focus your efforts on meeting the customer's ________. ... Started by evelyn o bentley	1 Replies 52 Views	Jun 23, 2018 by rnehls
What is the automotive manufacturer that comes to mind when you think about exotic sports cars? ... Started by bcretired	1 Replies 68 Views	Jun 23, 2018 by mmpiza
A good source of market research data that is free could be found at _______. A) Small Business ... Started by lunatika	1 Replies 47 Views	Jun 23, 2018 by ashely1112
A consistent phrase used in both print and media advertising to promote a product or service is ... Started by rosent76	1 Replies 36 Views	Jun 23, 2018 by scottmt
One part of the System View model is Inputs. Please describe. What will be an ideal ... Started by clmills979	1 Replies 31 Views	Jun 23, 2018 by kalskdjl1212
The best way to differentiate yourself from the competition is by knowing your competition. ... Started by jilianpiloj	3 Replies 74 Views	Jun 23, 2018 by patma1981
Effective methods of suggesting the purchase of additional items to customers who are in your shop ... Started by torybrooks	1 Replies 51 Views	Jun 23, 2018 by karmakat49
Selling a customer more service or a higher priced product than they initially requested would be ... Started by olgavictoria	1 Replies 81 Views	Jun 23, 2018 by fwbard
The report that is created by the service advisor to record all of the cars that are scheduled to ... Started by WhattoUnderstand	1 Replies 110 Views	Jun 23, 2018 by elyse44
The section of the repair order that contains the information about the customer's repair requests ... Started by Mimi	1 Replies 195 Views	Jun 23, 2018 by Liddy
A professionally made sign that informs the customer what you sell will attract as many interested ... Started by wrbasek0	1 Replies 48 Views	Jun 23, 2018 by JYan
A free service provided to customers that can be an effective tool in finding addition needed ... Started by bobbie	1 Replies 45 Views	Jun 23, 2018 by Koolkid240
Signage and displays remind customers of services you provide; what else might the signage/displays ... Started by james9437	1 Replies 78 Views	Jun 23, 2018 by leannegxo
The information that is entered into the Repairs section of the RO includes ________. A) The ... Started by genevieve1028	3 Replies 88 Views	Jun 23, 2018 by jesse.fleming
If an unrelated failure happens after a customer has had recent service at your shop, the customer ... Started by APUS57	1 Replies 164 Views	Jun 23, 2018 by Harbringer
The survival of an automotive service shop depends on _______. A) Ability to sell additional ... Started by DyllonKazuo	1 Replies 89 Views	Jun 23, 2018 by isabelt_18
One of the simplest opportunities to up-sell needed service to every customer is the reminder of ... Started by DelorasTo	1 Replies 185 Views	Jun 23, 2018 by tmlewis4706
As a(n) __________ the customers expect us to have the knowledge and skills to accurately and ... Started by Coya19@aol.com	1 Replies 70 Views	Jun 23, 2018 by heyhey123
If a customer brings a car into your shop and declines the repairs that you recommend you are ... Started by mwit1967	1 Replies 54 Views	Jun 23, 2018 by ApricotDream