Answer to Question 1
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1. It is a responsibility along with others.
2. It is a responsibility along with others.
3. It is a responsibility along with others.
4. It is a responsibility along with others.
5. Correct because all are responsibilities of the nurse.
6. One answer is correct.
Answer to Question 2
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1. Discussion of everyday activities with the caller does not lead to an understanding of issues leading to the call.
2. The catharsis state can be an indication that the patient has a plan for causing harm to himself or others. Because the teen called, this is an indication of wanting help at this time.
3. Empathy will demonstrate a sense of caring for the caller and help build trust to encourage the caller to seek help.
4. The caller is seeking to organize his thoughts by reaching out to the nurse and discussing the situation for the call.