« previous next »

Author Question: ____ is the level of service the customer actually wants to receive. A) Desired service B) ... (Read 98 times)

lbcchick

  • Hero Member
  • *****
  • Posts: 550
on: Jun 28, 2018
____ is the level of service the customer actually wants to receive.
 A) Desired service
  B) Predicted service
  C) Perceived service
  D) Adequate service
  E) Derived expectations

Question 2

One way of looking at __________ is to consider the marketing and financial value associated with a brand's position in the marketplace.
 A) brand equity
  B) brand identity
  C) brand equality
  D) brand value
  E) brand capitalization


GCabra

  • Sr. Member
  • ****
  • Posts: 331
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

There are more sensory neurons in the tongue than in any other part of the body.

Did you know?

The word drug comes from the Dutch word droog (meaning "dry"). For centuries, most drugs came from dried plants, hence the name.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

Did you know?

Approximately 70% of expectant mothers report experiencing some symptoms of morning sickness during the first trimester of pregnancy.

Does this child have legs of different lengths or scoliosis? Look at the level of the iliac crests a Does this child have legs of different lengths or scoliosis? Look at the level of the iliac crests a
Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S
Surface Fronts and Upper-Level Patterns: Cold Fronts and the Formation of Upper-Level Troughs Surface Fronts and Upper-Level Patterns: Cold Fronts and the Formation of Upper-Level Troughs
Upper-Level Maps Upper-Level Maps
World Mean Sea-Level Temperatures in January World Mean Sea-Level Temperatures in January
A random sample of 87 airline pilots recruited by an airline service had an average yearly ... A random sample of 87 airline pilots recruited by an airline service had an average yearly ...
Video: Component of feedback systems & Communication and regulation of body systems

For a complete list of videos, visit our video library