When Royal Dutch Shell brought its managers together to discuss ...

[P68T]

When Royal Dutch Shell brought its managers together to discuss the problem of encroaching competition in order to plan a response, Shell was ________ in order to bring about organizational change.
 
  A) fully incorporating employees in change efforts
  B) developing a cognitive oriented organization
  C) creating a sense of urgency and importance
  D) generating discomfort with the status quo

Question 2

Effective team leaders make the most of team differences by building respect for diverse viewpoints, as well as ensuring that all team members can express their views.
 
  Indicate whether the statement is true or false

[Sierray]

Answer to Question 1

A

Answer to Question 2

TRUE

[P68T]

Wow, this really help

[nanny]

Thanks for the timely response, appreciate it