To deal with a KSA deficiency, an appropriate remedy suggested in the text is
A) Training.
B) Changing the job.
C) Providing proper feedback.
D) Both A & B.
E) All of the above.
Question 2
When a performance gap is identified and there is shown to be a lack of KSAs
A) There is no need to determine if there are motivational issues present.
B) You still might want to determine if there are any barriers to performance.
C) Training is the only option for dealing with the lack of KSAs.
D) A & C.
Question 3
Looking at the internal environment of an organization and determining its fit with organizational goals and objectives is associated with which TNA component?
A) Operational Analysis
B) Performance Discrepancy
C) Organizational Analysis
D) Person Analysis
E) Organizational Laddering
Question 4
_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.
A) Performance analysis
B) Operational analysis
C) Goals analysis
D) Organizational analysis
E) Personnel analysis
Question 5
When a(n) _____ analysis is conducted for strategic planning, it is a major undertaking. The _____ and relevant strategies that have been identified in the strategic plan are an indication of where the firm wishes to be.
A) Organizational; mission
B) Operational; organizational
C) Performance; person analysis
D) Operational; goals
The main avenue to the upward social mobility reviewed in the text has been higher education.
Deficiency/Vice, Mean/Virtue, Excess/Vice
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