The first step in the model of business problem solving discussed ...

[dejastew]

The first step in the model of business problem solving discussed in the chapter is:
 
  A) interviewing the people involved in the problem.
  B) identifying the problem.
  C) outlining the problem's causes.
  D) assigning the problem to a problem solver.
  E) evaluating possible solutions to the problem.

Question 2

A(n) ________ is a field of data used to locate a related field or record.
 
  A) key
  B) index
  C) lock
  D) pointer

[jennafosdick]

Answer to Question 1

B

Answer to Question 2

D