During orientation of new nurse managers, the chief nursing officer stresses strategies that help nurse managers to achieve a powerful image. Which groups of behaviors best contribute to a powerful image for the nurse manager?
a. Greeting patients, families, and colleagues with a handshake and a smile; listening carefully when problems arise
b. For men, no facial hair, always wearing a suit and tie; for women, always wearing a suit and high-heeled shoes
c. Maintaining a soft voice during times of conflict; making unbroken eye contact during interactions
d. Smiling all the time; always wearing a suit, carrying a briefcase, and, if a woman, wearing no jewelry
Question 2
A lawsuit pertaining to professional negligence must include duty, breach of duty, injury, a causal relationship between breach of duty and injury. What else must be included?
A) Verbal consent
B) Written consent
C) Ability to foresee harm
D) Intent and risk
