During orientation of new nurse managers, the chief nursing ...

[sammy]

During orientation of new nurse managers, the chief nursing officer stresses strategies that help nurse managers to achieve a powerful image. Which groups of behaviors best contribute to a powerful image for the nurse manager?
 
  a. Greeting patients, families, and colleagues with a handshake and a smile; listening carefully when problems arise
  b. For men, no facial hair, always wearing a suit and tie; for women, always wearing a suit and high-heeled shoes
  c. Maintaining a soft voice during times of conflict; making unbroken eye contact during interactions
  d. Smiling all the time; always wearing a suit, carrying a briefcase, and, if a woman, wearing no jewelry

Question 2

A lawsuit pertaining to professional negligence must include duty, breach of duty, injury, a causal relationship between breach of duty and injury. What else must be included?
 
  A) Verbal consent
  B) Written consent
  C) Ability to foresee harm
  D) Intent and risk

[cam1229]

Answer to Question 1

A
A powerful and positive approach is communicated through confident behaviors such as greeting others, smiling, and showing respect for the opinions of others through listening. Grooming and dress need to be clean, neat, and appropriate to the situation. Speech needs to be firm and confi-dent.

Answer to Question 2

C