Author Question: Kotter's change model outlines a(n) ____________ process for implementing change. a. ten-step b. ... (Read 67 times)

FButt

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Kotter's change model outlines a(n) ____________ process for implementing change.
 
  a. ten-step
  b. visionary
  c. eight-step
  d. highly structured

Question 2

In planning a change related to a potential safety concern for a patient, which phase of Kotter's change model would occur first?
 
  a. Communicating a sense of urgency
  b. Developing a vision
  c. Empowering action
  d. Generating short-term wins



carlsona147

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Answer to Question 1

c. eight-step

Answer to Question 2

a. Communicating a sense of urgency



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