Policies are important in organizations because they: A) are ...

[iveyjurea]

Policies are important in organizations because they:
 
  A) are single-use plans that help guide employee efforts on a project.
 
  B) provide a general guide for organizational behavior.
 
  C) specify what must or must not be done.
 
  D) give a chronological sequence of activities that are to occur to achieve organizational goals.

Question 2

Saying that a service is intangible means that production and consumption of the service cannot be separated.
 
  Indicate whether the statement is true or false

[karmakat49]

Answer to Question 1

B

Answer to Question 2

FALSE