When Paula wins a tennis match she assumes that she is the better player. When she loses, she blames it on the weather or on the poorly maintained courts. Paula demonstrates the
a. self-serving attributional bias
b. false uniqueness effect
c. ego-maintenance syndrome
d. fundamental attribution error
Question 2
According to theorist Harold Kelley, when making attributions about the causes of others' behavior, people use information about
a. consistency, distinctiveness, and consensus
b. actor-observer differences in perspective
c. complementarity, commonality, and closure
d. all of the above