Customer relationship management (CRM) software aggregates, ...

[B]

Customer relationship management (CRM) software aggregates, manages, and retains data across the entire organization for the identification, acquisition, and retention of vendors to maximize the benefits of those relationships.
  Indicate whether the statement is true or false

Question 2

Which of the following is not an appropriate use of a fund balance reserve?
 
  a. To report amounts loaned to another fund for more than one year.
  b. To indicate that the finance director is setting aside a substantial amount of resources for a special project.
  c. To report the expected costs of orders outstanding at year-end that are to be filled in the next fiscal year.
  d. To indicate that a portion of fund net assets is not available to be used to finance next year's expenditures.

[momolu]

Answer to Question 1

F

Answer to Question 2

B