Your peer in the shipping department has asked you to work this ...

[ap345]

Your peer in the shipping department has asked you to work this weekend in her place. You tell her you will have to think about it. The type of conflict response you have used is avoidance.
 
  Indicate whether the statement is true or false.

Question 2

You feel vindicated, but others may feel defeated and possibly humiliated. The approach you probably used to resolve the conflict is forcing.
 
  Indicate whether the statement is true or false.

[mcarey591]

Answer to Question 1

Answer: TRUE
Explanation: Avoidance is an unassertive, uncooperative approach that is best used when neither the issue nor the relationship are important.

Answer to Question 2

Answer: TRUE
Explanation: The forcing response is an attempt to satisfy one's own needs at the expense of the needs of the other individual(s).