Author Question: ________ communication keeps managers aware of how employees feel about their jobs, their coworkers, ... (Read 342 times)

biggirl4568 · **on:** Jul 6, 2018

________ communication keeps managers aware of how employees feel about their jobs, their coworkers, and the organization in general.

A) Downward
B) Horizontal
C) Vertical
D) Upward

Question 2

In an effort to improve communication within the accounts department of a large organization,

the department head puts a suggestion box at the door and invites employees to communicate their thoughts, ideas, concerns, or grievances to the managers in the department. Which of the following methods of communication is he encouraging?
A) upward
B) diagonal
C) downward
D) lateral