Author Question: A customer says you are foolish not to grant him a bigger discount. It is recommended that you a. ... (Read 48 times)

big1devin · **on:** Jul 7, 2018

A customer says you are foolish not to grant him a bigger discount. It is recommended that you

a. regard his insult as part of the jo
b.
b. take the insult personally so you can retaliate.
c. say, Yes, I am a fool.
d. say, It takes a fool to recognize a fool.

Question 2

Most employers decide to contest the union's right to represent their employees.

Indicate whether this statement is true or false.