Author Question: When a CP plan is implemented, organizations need to make clear: A. What is expected of employees ... (Read 65 times)

bb · **on:** Jul 7, 2018

When a CP plan is implemented, organizations need to make clear:

A. What is expected of employees
B. What specific behaviors or results will be rewarded
C. How employees can achieve specified behaviors or results
D. All of the above

Question 2

Give three examples of jobs in which the results approach would be the most appropriate approach to performance measurement.

What will be an ideal response?

courtney_bruh · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

D

Answer to Question 2

Adopting a results approach to measuring performance is most appropriate in the following three job examples:
A . Professional basketball players' offensive performance is well measured by their free throw shooting percentage.
B. The performance of a postal delivery worker can be measured using the results approach: whether the mail is delivered to every customer within a particular time frame.
C. The results approach is appropriate for measuring an artist's performance such as by the public response to their exhibit and profits made from pieces sold.

Answers will vary, but they should encompass three or all of the following circumstances.
A . Workers are skilled in the needed behaviors.
B. Behaviors and results are obviously related.
C. Results show consistent improvement over time.
D. There are many ways to do the job right.