Author Question: A mechanism for giving feedback related to progress to employeesnew and experiencedis called: a. ... (Read 37 times)

jerry coleman · **on:** Jul 7, 2018

A mechanism for giving feedback related to progress to employeesnew and experiencedis called:

a. coaching.
b. mentoring.
c. counseling.
d. performance evaluation.

Question 2

Which comment by the nurse manager would indicate that the hospital places a high value on patient safety?

a. We have safety posters throughout the hospital that encourage people to report problems.
b. We have monthly safety in-services.
c. We encourage patients and families to participate in the Joint Commission's Speak Up program.
d. All employees are required to update their knowledge of safety practices each year.

Yixagurpuldink · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

D
Performance evaluation is a mechanism for giving feedback to employeesnew and experienced. This feedback is directed at the individual employees' progress relative to their onboarding program (formative evaluation).

Answer to Question 2

C
Encouraging patients and families to speak up via public forums indicates the hospital's willing-ness to hear and accept the perceptions of their consumers. Option c is the only choice that goes beyond standardized practices that have been in place in hospitals for decades. Punishing those associated with the error prevents prompt and accurate reporting for fear of disciplinary action. Denying errors occur is not reality-based.