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Author Question: According to the American Society for Quality, which of the following is NOT a characteristic of ... (Read 47 times)

Kthamas

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According to the American Society for Quality, which of the following is NOT a characteristic of quality?
 
  A) Quality reduces costs.
 
  B) Quality is a program.
 
  C) Quality is aimed at performance excellence.
 
  D) Quality is defined by the customer.

Question 2

Which of the can help reduce misconceptions and misperceptions when interacting with someone from a different culture?
 
  A) emphasize interpretation rather than description
 
  B) practice sympathy
 
  C) treat your interpretation as a working hypothesis
 
  D) assume similarities until differences are proven


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cclemon1

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Kthamas

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Reply 2 on: Aug 2, 2018
Thanks for the timely response, appreciate it


jamesnevil303

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Reply 3 on: Yesterday
Excellent

 

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