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Author Question: If an operation's actual food cost percentage is higher than its standard food cost, the best course ... (Read 210 times)

sam.t96

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on: Aug 10, 2018
If an operation's actual food cost percentage is higher than its standard food cost, the best course of action is to raise prices.
 
  Indicate whether the statement is true or false

Question 2

Describe the key areas managers evaluate when assessing service quality.
 
  What will be an ideal response?


micaelaswann

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Reply #1 on: Aug 10, 2018
Answer to Question 1

False

Answer to Question 2

The specific service-related concerns of establishments vary based on their industry segment; however, all managers should carefully monitor the two most important service-related issues in any operation: promptness and cleanliness. Promptness is speed of service. Service speeds can be too slow or too fast and as a result should be carefully monitored. Maintaining a clean establishment is important not only for the proper handling of food but also for increasing sales. That is true because all customers expect their food to be prepared and served in a clean and safe environment.


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sam.t96

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Reply #2 on: Aug 10, 2018
Thanks


micaelaswann

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Reply #3 on: Aug 10, 2018
Welcome :)


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