Author Question: Explain the importance of developing an effective guest loyalty program. What will be an ideal ... (Read 40 times)

Bob-Dole

  • Hero Member
  • *****
  • Posts: 547
Explain the importance of developing an effective guest loyalty program.
 
  What will be an ideal response?

Question 2

_________________ is used primarily for cocktail parties and often does not require the use of utensils.
 
  a. A formal buffet
  b. An hors d'oeuvres buffet
  c. An ethnic buffet
  d. none of these  all buffets should requires guests to eat with utensils.



FergA

  • Sr. Member
  • ****
  • Posts: 352
Answer to Question 1

Like many industries, the restaurant and foodservice industry is verycompetitive. The best managers want to develop and keep loyal customers.To do so, these managers can create formal customer loyalty programs. Alsoknown as rewards programs, these programs offer an establishment's bestcustomers special treatment. The airline, hotel, and casino industries allhave experienced great success in developing guest rewards programs. Thosein the restaurant and foodservice industry can and should do the same torecognize and reward their best customers.

Answer to Question 2

B



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Asthma occurs in one in 11 children and in one in 12 adults. African Americans and Latinos have a higher risk for developing asthma than other groups.

Did you know?

Earwax has antimicrobial properties that reduce the viability of bacteria and fungus in the human ear.

Did you know?

Liver spots have nothing whatsoever to do with the liver. They are a type of freckles commonly seen in older adults who have been out in the sun without sufficient sunscreen.

Did you know?

Fatal fungal infections may be able to resist newer antifungal drugs. Globally, fungal infections are often fatal due to the lack of access to multiple antifungals, which may be required to be utilized in combination. Single antifungals may not be enough to stop a fungal infection from causing the death of a patient.

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates's recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

For a complete list of videos, visit our video library