Author Question: As a(n) __________ the customers expect us to have the knowledge and skills to accurately and ... (Read 117 times)

Coya19@aol.com · **on:** Jun 23, 2018

As a(n) __________ the customers expect us to have the knowledge and skills to accurately and completely resolve their vehicle problems at a reasonable price.

A) Employee of the company B) Magician with a magic wand
C) Charitable organization D) Subject matter expert

Question 2

Which of these is true about the repair order?

A) The information on the repair order is consistent across the nation.
B) Different regions of the country require different information on the repair order.
C) Repair orders are required by law to have the same layout and logos.
D) All repair orders are organized in the same way.