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Author Question: The report that calculates the number of total repair hours that the shop is capable of handling is ... (Read 78 times)

nmorano1

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The report that calculates the number of total repair hours that the shop is capable of handling is called the ________.
 
  A) Daily Work Control Log B) Shop Capacity Worksheet
  C) Appointment Schedule D) Daily Objectives and Performance Report

Question 2

List what takes place during the Reception step in the Repair Process.
 
  What will be an ideal response?



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epscape

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Answer to Question 1

B

Answer to Question 2

Greeting, gathering of needed customer information, gathering the wants and needs of the customer, agreement on the total cost of the service, agreement on the expected the completion of the service requested.




nmorano1

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it


bigcheese9

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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